
Winble is changing
The service ends today, 14 October.
Your account stays accessible until 31 October,
when the website closes.
Current subscribers: you will receive a full refund
More details in the FAQStay tuned: a new app is coming soon!
FAQ
Your questions answered.
1. Why is Winble changing?
We're rethinking our offer to make it simpler and accessible to everyone. The new Winble will be an app for football fans, with no subscription and no wristband. Since launch, we've listened a lot and learned a lot. This new version is the result of your feedback. We'll let you know as soon as it's available.
Any questions? We're here: contact@winble.com
2. When do the service and the website close?
The Winble service and the Fan Zone closed on 14 October 2026. The website closes for good on 31 October 2026.
Your account
Until 31 October, you can still log in to your account with your usual username and password. Use this time to download your vouchers.
Your subscription
Your subscription has ended: no further payments will be taken.
Any questions? We're here: contact@winble.com
3. Will I be refunded? How much and when?
If you paid for a Winble subscription, you'll be refunded everything you've paid since you signed up, within 14 days. The exact amount is in the email you received on 14 October.
How it works
- Nothing to do on your side: the refund is issued automatically to the payment method you used for your subscription.
- If you had a kitty balance, the amount available on 12 October 2026 is refunded together with your subscription.
Depending on your bank, it can take up to 14 days to show.
Any questions? We're here: contact@winble.com
4. I haven't received my refund
Please allow 14 days after our email: depending on your bank, that's the longest a refund can take to show. After that, email us at contact@winble.com and we'll look into it.
We asked for your IBAN?
The refund to your card couldn't go through, usually because the card expired, was replaced or the account was closed. Your refund is still due: enter your IBAN using the "Renseigner mon IBAN" (Enter my IBAN) button in our email. You'll then receive it within 14 days.
For your security: we will never ask you to send your bank details by replying to an email. Only use the secure form indicated in our email.
5. The wristband won't be released: what happens now?
The wristband won't see the light of day: despite all our efforts, the prototype didn't reach the standard we were aiming for. No wristbands will be delivered.
Your compensation
If you were a beta tester or won a prize that included the wristband, we're giving you a €49 Intermarché voucher, valid for 12 months. Download it using the "Télécharge ton bon d'achat offert" (Download your free voucher) button in our email.
Any questions? We're here: contact@winble.com
6. My vouchers: how do I get them?
Download your vouchers before 31 October 2026. After that date, the website closes and you won't be able to access them.
How to do it
- Log in to your Winble account: member.winble.com.
- Go to your vouchers section.
- Save each voucher as a PDF or print it.
How long can I use them?
Your vouchers remain valid until the expiry date shown on each one, even after the website closes.
Any questions? We're here: contact@winble.com
7. My free apps: Readly, Freeletics, Super Bundle
Your partner apps remain available even though Winble is closing. How long depends on your offer, counted from the day you activate each code. Remember to activate your codes before 31 October 2026, when the website closes.
With a Winble subscription
- Readly: 12 months
- Freeletics Training and Nutrition: 12 months
- Calm (Super Bundle): 12 months
- Skill Yoga, Pliability and MapMyFitness (Super Bundle): 6 months
With the "3 months free" offer
- Readly, Freeletics Training and Nutrition: 3 months
- Calm, Skill Yoga, Pliability and MapMyFitness (Super Bundle): 3 months
Super Bundle apps are free if you activated the bundle within 45 days of activating your Winble subscription.
Your exact duration is in the email you received. If in doubt, email us at contact@winble.com.
8. How do I cancel Calm, Skill Yoga, Pliability or MapMyFitness?
When their free period ends, Super Bundle subscriptions renew automatically and are billed by each app provider. To avoid being charged, cancel them before their renewal date, directly with each service:
Winble can't cancel these subscriptions for you: each one is managed by its provider.
9. What happens to my data?
When your account closes, data that is no longer needed will be deleted. Some data may be kept securely, with restricted access, where the law requires it or to handle refunds and complaints.
Your payment details
The payment details needed for your refund are used for that purpose only, then deleted or securely archived in line with the legal retention periods.
Your rights
To delete your account or exercise your rights of access, rectification or objection, email our DPO: dpo-bleublancpay@woogassocies.com.
Find out more in our privacy policy.
10. I'm a beta tester or prize winner: what changes for me?
You're a beta tester
You keep your place: you'll keep testing the new version before anyone else, sharing your feedback and shaping the product with us. To make up for the wristband, we're giving you a €49 Intermarché voucher, valid for 12 months. If you had a kitty balance, it will be refunded together with your subscription.
You won a prize
Your prize is changing. Instead of the Winble subscription and the wristband, you get:
- 12 months of Readly
- The Freeletics Super Bundle (6 to 12 months depending on the app)
- A €49 Intermarché voucher, valid for 12 months
Activate your codes before 31 October 2026, when the website closes.
Any questions? We're here: contact@winble.com